Great news for citizens of Punjab State. CM Bhagwant Mann recently launched a portal that allows citizens to submit their complaints to the police online. This means that now your complaints can be submitted to the nearest police station without even visiting it. This Police Grievance portal in Punjab was developed and launched by PGD i.e. Public grievance division of state police.
In front of key government officials, the Chief Minister of Punjab, Shri Bhagwant Mann officially unveiled the public complaints redressal portal for the Punjab Police. This ground-breaking choice aims to make it possible for individuals to file grievances online, track their progress, and receive the results while seated at home with the simple press of a computer button.
In interaction with the media, The CM explained the specifics and stated that the goal of the platform was to provide complainants with transparent and timely justice.
This article is aimed at helping users understand the complete process for registering their online complaint with the Punjab Police Online Complaint portal on the official grievance portal at pgd.punjabpolice.gov.in.
PGD Punjab Police Online Complaint Portal
Users looking to lodge complaints with Punjab Police can do it quite easily from the comforts of their homes can do so from the official grievance portal at pgd.punjabpolice.gov.in. Ensure to read on till the very end to understand the complete process.
- First, head on to the official portal of the Punjab Police grievance portal at pgd.punjabpolice.gov.in to begin with the complete process.
- Now, if you are a new user, click on the “Sign Up” button that can be found on the bottom of the page.
- On the next page, fill in the complete registration form as mentioned in the next page. Verify your mobile number and email ID using an OTP. Create a strong password in this step. After filling all the details click on “Sign Up”.
- You have now completed the registration process on the official grievance portal.
Lodge Grievances Online using PGD Punjab Police Complaint Portal
Now that you are a registered user on the portal, you need to login into the portal to register your complaint/grievance on the portal. Let us take a look at the login process.
- First, head on to the official portal of the Punjab Police grievance portal at pgd.punjabpolice.gov.in.
- Click on the “Login” option that can be found on the left end of the official portal page.
- Use your registered mobile number and password to login to the account. Click on “Login!” once you have filled out all the details as mentioned in the login form to head on to the dashboard.
The dashboard looks like this:
- Simply click on “Lodge New Complaint”
This opens up a new page where you need to go through five phases which are:
- Complainant’s Information
- Complainant’s Address
- Against Whom
- Complaint Detail
- Upload Complaint
Check Status of Complaint
Once you have submitted the complaint, you can easily check the status using the “Track Grievance” option.
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Reset PGD Punjab Police Portal Account Password
If you are already registered on the portal, but have somehow misplaced or forgotten your password, this section will help you to reset the password. Let us take a complete look at the process of resetting the password on the official grievance portal.
- First, head on to the official portal of the Punjab Police grievance portal at pgd.punjabpolice.gov.in.
- Click on the “Login” option that can be found on the left-hand of the page.
- On the next page, you will find the login page. Find the option for “Forgot Password” which can be found on the right-hand side of the login page. Click on “Forgot Password”.
- On the next page, enter the registered mobile number which was used to create the account on the portal to get the password changed. Enter your mobile number and click on “Recover Password”. You should now get the complete details of setting a new password to log in to the portal.
- After a successful password change, head on to the login page and log in to your profile to register grievances.
Key Features of Online Punjab Police Complaint Website
- Allowing citizens to file online complaints to police
- Follow up on complaints
- A comprehensive response to the problem of public grievance resolution
- Helping people file complaints online and track their progress without having to visit government officials/
- This approach would successfully put a stop to the practice of several, concurrent queries within the system, assisting individuals in completing their job in a timely way.
- Give complainants access to open, timely justice
Important
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| Citizen Registration | Register Now |
Last Updated on July 12, 2022 by Team Aissf